Frequently Asked Questions

 

How do I place an order?

Ordering with us is very straight forward, contact us by email or call us on 01782 479322 to let us know the quantity and kind of badge you require, we also will need you to email your artwork (logo, names etc) to feature on the name badge. We will then email you with a visual proof and quotation for your name badge/badges for approval.  Once you confirm that you are entirely happy with your name badge or badges we will issue an invoice and secure payment link and upon receiving payment of this, your badges will be produced and dispatched to you.

What payment methods do you accept?

We accept payments by debit card, credit card, direct bank transfer, and cheques.

How much are your postage and packaging costs?

Postage and packaging is charged at the following rates £3.95 for up to 5 badges and a flat rate of £6.95 for 5 – 99 badges , and free for 100 or more badges.  We also offer overnight next day courier delivery for £8.95 

What if I need my badges urgently?

Due to demand, we now offer a priority fast track service where we will produce your badges as a priority, this service is available across all our badge ranges and is priced at 10% of the total order value and is subject to a minimum cost of £20.  Let us know when your deadline is, and we can discuss the options available with you.  

How do your prices compare to other UK name badge suppliers?

We actually manufacture name badges rather than just supply, so not only are we extremely competitive on price we are extremely flexible with no minimum quantity and no set up fees.  It has never been our intention to be the UK’s cheapest supplier of name badges (although we keep being told we are) we simply strive to be UK’s premier supplier of quality name badges.

Do you only produce magnetic name badges?

No as well as magnetic name badges, we can also provide all of our name badges with a traditional pin fixing if this is your preference, simply let us know when ordering and you can still have the same high quality name badges with a pin fixing.

Are you VAT registered?

Yes, we are a UK based VAT registered company, and all our online prices are exclusive of VAT, all name badges will be supplied with a company invoice showing VAT separately.

How long does it take to get our badges?

Once we have received your approval and payment, we will produce your name badges within 3-5 working days for our plastic and metal name badges and 5 – 7 working days for our domed name badges, if you have an urgent deadline, please call us to discuss and we will do everything in our power to achieve it. We also offer a Fastrack service if our standard lead times don’t meet your requirements. 

What format can I send our logo/artwork to you?

We accept artwork in a variety of formats including PDF, CDR, AI, High Quality Jpeg and PNG Files,  if your artwork is in another format please contact us to see if it is acceptable. We will inform you if we feel that the artwork you have provided is unsuitable and let you know if it needs redrawing and the cost to do this.

Can my name badges feature individual names and job titles?

Yes, all our name badges can feature individual name and job titles and this individual personalisation is included within our prices. We do request that you supply this information electronically, and as an excel spreadsheet, if possible, this helps to ensure there are no spelling errors.